[English 101] ONLINE SHOPPING - Words and phrases for buying things online

Online Shopping,

Lesson Introduction

Online Shopping

This lesson provides 101 essential words and phrases for navigating online shopping. You will learn terms related to purchasing, discounts, shipping, returns, and website interactions, giving you the ability to shop with confidence on various e-commerce platforms. By mastering these expressions, you can seamlessly compare products, check out efficiently, and address issues like refunds or delivery delays. Whether you prefer to use a digital wallet, apply coupon codes, or manage loyalty points, these vocabulary items help you communicate effectively and make informed decisions in the digital marketplace.

Teaching Material

Welcome to our Online Shopping vocabulary guide, featuring key terms and expressions to enhance your e-commerce experience!
  1. He clicked ‘Add to cart’ after finding the perfect laptop sleeve.
    • Add to cart (phrase) - An action allowing you to select an item and place it in a virtual shopping cart before purchase.
    • Use this phrase when you want to reserve an item for potential purchase. You can add multiple products before finalizing.
    • User: How do I buy this item? Friend: Just click ‘Add to cart’ and proceed to checkout.
  2. She reviewed her shopping cart before moving to the payment page.
    • Shopping cart (noun) - A virtual basket where selected items are stored before final payment.
    • Check your shopping cart for correct quantities and prices before you proceed to checkout to avoid unexpected costs.
    • User: Where are my chosen products? Friend: They’re all in your shopping cart. Let’s finalize the order.
  3. He clicked on the checkout button to finalize his order.
    • Checkout (noun/verb) - The final step in online shopping where you provide payment and shipping details to complete a purchase.
    • Use ‘checkout’ to pay for your items and confirm shipping details. Ensure all info is accurate to avoid delays.
    • User: Ready to buy these items. Where do I go next? Friend: Hit ‘Checkout’ and follow the prompts.
  4. She selected her credit card as the preferred payment method.
    • Payment method (noun phrase) - The option chosen to pay for an online purchase (e.g., credit card, PayPal, digital wallet).
    • Choose your ‘payment method’ wisely. Some methods may offer rewards or buyer protection. Verify any extra fees, too.
    • Site: Which payment method do you prefer? User: I’ll go with my debit card today.
  5. She entered her credit card details for the online purchase.
    • Credit card (noun) - A plastic or digital card allowing purchases on borrowed funds with an agreement to repay later.
    • Protect your card details by using secure sites. Check if your card offers cash-back or points for online purchases.
    • User: Can I pay with a credit card? Customer Support: Yes, we accept all major credit cards.
  6. He used his debit card to ensure immediate payment for the order.
    • Debit card (noun) - A bank-issued payment card that deducts money directly from your checking account.
    • Use a ‘debit card’ for direct payment from your bank account. Monitor your balance to avoid overdraft issues.
    • User: Does this store allow debit card transactions? Friend: Yes, just select debit at checkout.
  7. She uses a digital wallet for faster checkouts on her phone.
    • Digital wallet (noun) - An electronic application or system storing payment methods, coupons, and loyalty cards.
    • Set up a ‘digital wallet’ for speed and convenience. Ensure you enable security features like passcodes or biometrics.
    • Friend: How do you pay so fast? User: My digital wallet has all my cards saved securely.
  8. He chose PayPal to finalize his purchase because of its buyer protection.
    • PayPal (proper noun) - An online payment service that allows individuals to send or receive money digitally.
    • Use ‘PayPal’ for safe transactions, especially on unfamiliar sites. They often offer dispute resolution if issues arise.
    • User: Can I pay with PayPal here? Friend: Yes, just select PayPal at checkout for convenience.
  9. He used guest checkout to buy items quickly without registration.
    • Guest checkout (noun phrase) - A purchasing option that doesn’t require creating or logging into an account.
    • Guest checkout’ is faster but may limit order tracking or loyalty benefits. Decide if speed or rewards matter more.
    • Site: Would you like to sign up or proceed as a guest? User: I’ll use guest checkout for now.
  10. She decided to register an account for faster checkouts and order history tracking.
    • Register an account (verb phrase) - The process of creating a user profile on a website, usually with email and password.
    • Register an account’ to track orders, manage returns, and access loyalty perks. Use strong passwords for security.
    • Site: Would you like to register an account? User: Yes, I'd like to save my shipping info.
  11. He created a username that was easy to remember but secure.
    • Username (noun) - A unique identifier chosen by a user for logging into a website or service.
    • Pick a ‘username’ that’s memorable but not easily guessed. Never share it or your password with anyone.
    • User: I forgot my username. Support: Check your email; it might have been sent during registration.
  12. She updated her password to a more complex combination of letters and numbers.
    • Password (noun) - A secret string of characters used to authenticate a user’s identity.
    • Use a strong, unique ‘password’ for each site. Consider using a password manager for better security.
    • Site: Please enter your password. User: Done, now I can view my shopping cart.
  13. She saved the designer shoes to her wishlist for a future sale.
    • Wishlist (noun) - A personal list of items a user desires but may not purchase immediately.
    • Use a ‘wishlist’ to track items you might buy in the future or wait for discounts. It’s handy for gift ideas too.
    • User: Any way to bookmark these items? Friend: Yes, add them to your wishlist for later.
  14. He was relieved the laptop was still in stock after payday.
    • In stock (adjective phrase) - Indicates that an item is currently available for purchase and immediate shipment.
    • If an item is ‘in stock,’ you can usually expect fast delivery. Check inventory updates frequently for popular products.
    • User: Is that gaming console available? Staff: Yes, it’s in stock, and we can ship today.
  15. She couldn’t buy the limited edition sneakers because they were out of stock.
    • Out of stock (adjective phrase) - Indicates that an item is currently unavailable for purchase due to no remaining inventory.
    • If an item is ‘out of stock,’ consider alternatives or request stock alerts for when it’s available again.
    • User: Why can’t I add this to cart? Staff: It’s out of stock. Keep an eye out for restocks soon.
  16. He placed the laptop on backorder since the new model was highly demanded.
    • Backorder (noun/verb) - A situation where you can place an order for an item that’s currently not in stock but will ship when restocked.
    • Backorder’ items might have uncertain shipping dates. Check how long the wait is before committing.
    • User: Can I still buy it if it’s unavailable? Support: Yes, you can place a backorder and wait for restock.
  17. She decided to pre-order the new smartphone to ensure she got one on launch day.
    • Pre-order (noun/verb) - An order placed before an item is officially released or in stock, often to guarantee availability.
    • Pre-order’ if you want guaranteed access to limited releases. Expect the item to arrive after official launch.
    • User: Can I get this game early? Friend: You can pre-order to reserve your copy.
  18. He always checks the sale items first to grab a bargain.
    • Sale item (noun phrase) - A product offered at a discounted price, usually for a limited time.
    • Look for ‘sale items’ to save money. Compare prices or check coupon codes to maximize discounts.
    • User: Any discount on jackets? Friend: Yes, we have sale items at 30% off.
  19. She set an alarm to catch the morning flash sale on electronics.
    • Flash sale (noun phrase) - A brief promotional event offering significantly reduced prices for a short period.
    • Flash sales’ can run out quickly. Prepare your info beforehand (payment, address) for a speedy checkout.
    • Friend: Why are you up so early? User: There’s a flash sale on that TV I want!
  20. He checks daily deals on his favorite sites to find random bargains.
    • Daily deal (noun phrase) - A special discount offered for 24 hours or a single day.
    • Check ‘daily deals’ regularly. They can be great bargains, but vanish quickly once the day ends or stock runs out.
    • Friend: Any daily deal I should see? User: The headphones are 50% off, only for today!
  21. She used the filter to only see laptops within her budget.
    • Filter (noun/verb) - A tool to narrow down product listings based on criteria like price, size, color, etc.
    • Using a ‘filter’ helps you find relevant items faster. Combine multiple filters (price, brand, rating) for precise results.
    • User: There are too many options. Friend: Use the filter to refine brand and price range.
  22. He clicked ‘sort by price low to high’ to view cheaper gadgets first.
    • Sort by (phrasal verb) - An option to organize search results by relevance, price, popularity, or newest arrival.
    • Use ‘sort by’ to arrange items systematically. Great for quickly comparing cheapest options or top-rated products.
    • Friend: How do I find the best deal? User: Just sort by lowest price or biggest discount.
  23. She narrowed the price range to $50-$100 for her search.
    • Price range (noun phrase) - A span of cost (minimum to maximum) that you’re willing to pay for a product.
    • Defining your ‘price range’ prevents overspending and shows relevant products within your budget.
    • User: My budget is limited. Friend: Set the price range filter so you don’t see expensive items.
  24. He chose the laptop with the highest user rating for reliability.
    • User rating (noun phrase) - A score given by customers reflecting satisfaction or quality, typically in stars (1-5).
    • User ratings’ can guide your choice but read reviews for details on potential issues or personal preferences.
    • Friend: Which phone is better? User: Check the user rating; it usually indicates overall satisfaction.
  25. She read user reviews to see if the shoes were comfortable.
    • User review (noun phrase) - A written comment from a customer describing their experience with a product or service.
    • Check ‘user reviews’ for unbiased feedback. Watch out for fake or overly promotional reviews; compare multiple sources.
    • Friend: Is that blender good? User: The user reviews mention it’s noisy, but works well overall.
  26. He carefully read the item description to confirm the phone’s compatibility.
    • Item description (noun phrase) - Detailed information about a product’s features, specifications, or usage instructions.
    • Read the ‘item description’ thoroughly. Look for size charts, materials, or compatibility details to ensure a correct purchase.
    • Friend: Does it have Bluetooth? User: Let’s check the item description for specs.
  27. She applied a discount code to save an extra 10% on her order.
    • Discount code (noun phrase) - A string of letters or numbers entered at checkout to reduce the purchase price.
    • Search for ‘discount codes’ online or sign up for newsletters. They can stack with site sales for bigger savings.
    • User: Where do I add my discount code? Friend: There’s a box at checkout labeled ‘Promo/Discount Code.’
    • Coupon code - Use ‘coupon code’ to get deals. Some codes have expiry dates, so apply them promptly.
  28. He typed in the promo code to get free shipping on his order.
    • Promo code (noun phrase) - A promotional code used to apply discounts or special deals at checkout.
    • Promo code’ usage can be time-limited or item-specific. Double-check validity before finalizing your purchase.
    • Friend: Got any promo code for this store? User: Yes, try ‘FREESHIP50’ at checkout.
  29. She checked the shipping options to see how fast she could get her package.
    • Shipping (noun) - The process of sending goods from the seller to the customer’s address.
    • Consider shipping speed and cost. Compare ‘standard’ vs. ‘express’ and weigh any extra fees before paying.
    • User: Will it take long? Friend: That depends on the shipping method you choose.
  30. He awaited the delivery of his new gaming console.
    • Delivery (noun) - The act of bringing the purchased products to the buyer’s location, culminating the shipping process.
    • Keep track of your ‘delivery’ status via tracking links. Have someone available to receive if a signature is required.
    • User: Is delivery scheduled for tomorrow? Friend: Yes, you’ll get a text from the courier.
  31. She used the tracking number to check if her books had cleared customs.
    • Tracking number (noun phrase) - A unique identifier allowing the buyer to monitor a package’s shipping status.
    • Use the ‘tracking number’ to follow your package’s journey. Check daily for location and estimated delivery changes.
    • User: Where’s my order now? Friend: Enter the tracking number on the courier’s website to see updates.
    • Tracking code - ‘Tracking code’ is often found in your confirmation email or order history.
  32. He updated his shipping address after moving to a new apartment.
    • Shipping address (noun phrase) - The physical location where your online order will be delivered.
    • Double-check your ‘shipping address’ for typos or missing info to avoid delivery delays or lost packages.
    • Site: Please confirm your shipping address. User: Yes, it’s 123 Maple Street now.
  33. She kept her billing address the same but changed her shipping address.
    • Billing address (noun phrase) - The address linked to the payment method or credit card used, often required for verification.
    • Ensure your ‘billing address’ matches your card statement to pass security checks and avoid transaction declines.
    • Site: Is your billing address different from the shipping address? User: Yes, please use my home address for billing.
  34. He read the store’s return policy before buying to see if refunds were possible.
    • Return policy (noun phrase) - A set of rules outlining how customers can return or exchange purchased items.
    • Check the ‘return policy’ for time limits, restocking fees, or special conditions. Keep packaging intact for easier returns.
    • Friend: How do I return these shoes? User: Check the return policy—some items may be non-refundable.
  35. She requested a refund when the wrong item arrived.
    • Refund (noun/verb) - Money returned to the customer after a product is canceled, returned, or faulty.
    • Ask about ‘refund’ procedures, including whether shipping costs are covered. Document everything for a smooth process.
    • User: How long does the refund take? Support: We’ll process it in 3-5 business days.
  36. He arranged an exchange because the shoes were too small.
    • Exchange (noun/verb) - Swapping one purchased item for another of similar or different type, often if size or color is incorrect.
    • An ‘exchange’ might require you to pay return shipping. Always verify stock availability for the new item.
    • User: Can I exchange this for a larger size? Support: Yes, please fill out the exchange form.
  37. She waited for a coupon to buy the smartwatch at a lower cost.
    • Coupon (noun) - A discount voucher or code used to reduce the price of a product or service.
    • Be mindful of coupon expiration dates. Some coupons are item-specific or require a minimum purchase amount.
    • Friend: Did you apply a coupon? User: Yes, I saved 15% on the total.
  38. He redeemed a gift card given by his sister for his birthday.
    • Gift card (noun) - A prepaid card loaded with funds to be used at a specific store or site.
    • Gift cards’ are ideal presents. Confirm the store or brand they’re valid for, and keep track of any expiry date.
    • User: My mom got me a gift card. Staff: Enter the card code at checkout to apply the balance.
  39. She chose the gift wrap option for her mother’s birthday present.
    • Gift wrap (noun/verb phrase) - Additional service or option where your purchased item is wrapped nicely, typically for special occasions.
    • If sending a present directly to someone, ‘gift wrap’ can save time. Check if a personalized message is also possible.
    • Site: Add gift wrap for $3? User: Yes, I want it wrapped for a birthday.
  40. He wrote a sweet gift message for the anniversary surprise.
    • Gift message (noun phrase) - A short personal note included with a shipped package, often used when sending gifts.
    • A ‘gift message’ is a nice touch for special orders. Keep it simple and heartfelt if shipping directly to recipients.
    • Site: Do you want to add a gift message? User: Yes, please type ‘Happy Birthday!’ on the card.
  41. She added a small item to reach the minimum purchase for free shipping.
    • Minimum purchase (noun phrase) - A set amount that must be spent to qualify for an offer, such as free shipping or a discount.
    • Watch for ‘minimum purchase’ requirements if you want certain discounts or free shipping. Factor it into your budget.
    • Friend: Why’d you buy an extra pen? User: To hit the $50 minimum purchase for free shipping.
  42. He only shopped at sites that offered free shipping on orders over $75.
    • Free shipping (noun phrase) - A promotion where no shipping fee is charged, often subject to minimum purchase or location.
    • Free shipping’ can save money, but check if the qualifying threshold is worth adding items you don’t need.
    • User: Do you have free shipping? Support: Yes, if your order totals at least $50.
  43. She printed the shipping label to return her faulty headphones.
    • Shipping label (noun phrase) - A document showing delivery details, often attached to a package or used for returns.
    • Attach the ‘shipping label’ securely and clearly. Some stores provide it free for returns, others make you pay.
    • User: Do I need my own shipping label? Support: We’ll email you a prepaid label if it’s a store error.
  44. He requested a return label because the sweater didn’t fit.
    • Return label (noun phrase) - A label specifically for sending a product back to the seller for refunds or exchanges.
    • Use a ‘return label’ if you need to ship items back. Confirm deadlines or policies so the return is accepted.
    • User: Where do I get the return label? Support: Download it from your order history, then print and attach.
  45. She picked an expedited shipping method for faster delivery.
    • Shipping method (noun phrase) - The type of delivery chosen, like standard, express, or two-day shipping.
    • Choose the ‘shipping method’ balancing speed and cost. Faster shipping can be pricier, so plan accordingly.
    • Site: Which shipping method do you prefer? User: Standard shipping is fine, I’m not in a rush.
  46. He upgraded to express shipping to ensure the gift arrived on time.
    • Express shipping (noun phrase) - A faster delivery option often arriving within 1-3 days for an additional fee.
    • Use ‘express shipping’ for urgent needs. Check the delivery window carefully—weekends or holidays may affect timelines.
    • User: I need this quickly. Friend: Go for express shipping so you get it by tomorrow.
  47. She stuck with standard shipping to avoid extra costs, even if it took longer.
    • Standard shipping (noun phrase) - A regular, slower delivery option, usually cheaper or free over a certain amount.
    • Standard shipping’ is often the default. Expect a delivery window that can range from a few days to a week or more.
    • User: Do I have to pay more for shipping? Staff: If you select standard shipping, it’s free over $40.
  48. He chose economy shipping to save money on a non-urgent item.
    • Economy shipping (noun phrase) - A low-cost delivery option that’s usually the slowest among shipping methods.
    • Pick ‘economy shipping’ if timing is flexible. If you need items quickly, paying for faster methods may be better.
    • Friend: That could take a while. User: I’m not in a hurry, so economy shipping is okay.
  49. She received a message from the courier to confirm the delivery date.
    • Courier (noun) - A delivery service or company transporting packages, such as UPS, FedEx, or DHL.
    • Track your shipment via the ‘courier’s’ website or app. Note that different couriers have different pickup or drop-off policies.
    • User: Who’s delivering my package? Staff: Our courier is FedEx for all U.S. shipments.
  50. He checked the estimated arrival to see if the item would come before his trip.
    • Estimated arrival (noun phrase) - The predicted date or time by which a package should be delivered.
    • Monitor your ‘estimated arrival’ but be flexible. Delays can occur due to weather, customs, or high-demand periods.
    • Friend: How do I know when it’s coming? User: Check the estimated arrival date on your order summary.
  51. She received a notification about delayed shipping because of bad weather.
    • Delayed shipping (noun phrase) - A situation where the delivery takes longer than originally promised, often due to unforeseen issues.
    • If ‘delayed shipping’ occurs, contact customer service or check order status updates for revised delivery times.
    • User: Why is my package not here yet? Support: We apologize for the delayed shipping; our courier has a backlog.
  52. He reached out to customer support to fix a billing discrepancy.
    • Customer support (noun phrase) - Assistance provided by the retailer for inquiries, complaints, or technical issues related to purchases.
    • Use ‘customer support’ channels—phone, chat, or email—when you face issues. Keep order details ready for quick help.
    • User: My package never arrived. Friend: Contact customer support to open a missing package claim.
  53. She typed her query into the chatbot, which guided her to the return form.
    • Chatbot (noun) - An automated conversation system using AI to assist with common questions or tasks on a website.
    • Chatbots handle routine inquiries quickly. If your issue is complex, request human support after initial steps.
    • User: Is there a live agent available? Chatbot: I can help with basic questions or connect you to a human.
  54. He downloaded the invoice as proof of the transaction.
    • Invoice (noun) - A document detailing the purchase, including item costs, taxes, and total amount owed or paid.
    • Keep the ‘invoice’ for record-keeping or returns. Ensure all details match your order to avoid confusion later.
    • User: Where can I find my invoice? Support: Check your order history or email receipt for a PDF copy.
  55. She saved the electronic receipt in her email for warranty purposes.
    • Electronic receipt (noun phrase) - A digital record of a completed purchase, often emailed or displayed on-screen after payment.
    • Store your ‘electronic receipt’ in a safe folder or label it for quick retrieval in case of returns or refunds.
    • User: Do I get a paper slip? Friend: No, you’ll receive an electronic receipt by email instead.
  56. He reviewed the order summary to check for hidden charges.
    • Order summary (noun phrase) - A breakdown of items, prices, shipping costs, and taxes before finalizing payment.
    • Examine your ‘order summary’ to verify coupon discounts, shipping fees, and correct product choices before buying.
    • Site: Please confirm your order summary. User: All looks good—no extra fees!
  57. She provided the order ID to customer support to clarify an issue.
    • Order ID (noun phrase) - A unique reference number assigned to each purchase for identification and tracking.
    • Use your ‘order ID’ when contacting support about a specific purchase. Keep it handy until the item arrives safely.
    • Support: May I have your order ID? User: Yes, it’s #123456789.
  58. His cart’s subtotal was $80, but tax and shipping raised the final bill.
    • Subtotal (noun) - The total cost of items in the cart before taxes, shipping, or discounts are applied.
    • Look at the ‘subtotal’ first, but remember final cost includes taxes, shipping, and any discount codes applied.
    • User: Why is my total different now? Friend: That was just the subtotal; shipping and tax get added later.
  59. She noticed the tax rate differed based on her shipping address.
    • Tax (noun) - A government-imposed fee on goods or services, added to the product’s price at checkout.
    • Tax rules vary by region. Check whether the site calculates it automatically. Some states or countries have specific rates.
    • User: Why did the total go up? Support: Sales tax is calculated at checkout depending on your location.
  60. His total came to $60 after applying a 20% discount.
    • Total (noun) - The final amount you owe, including product costs, shipping fees, taxes, and any discounts.
    • Review the ‘total’ carefully for hidden fees or surcharges. If it’s unexpectedly high, check each line item again.
    • Friend: How much did you spend? User: My total was $45 with free shipping.
  61. She only shops on sites with an SSL certificate to protect her card information.
    • SSL certificate (noun phrase) - A digital certification ensuring an encrypted and secure connection on a website (https).
    • Check for an ‘SSL certificate’ by looking for a lock symbol in your browser. Never enter sensitive data on unsecure pages.
    • Friend: Is this site safe? User: Look for the lock icon or ‘https’—that means they have an SSL certificate.
  62. He noticed the site’s inventory changed quickly during holiday sales.
    • Inventory (noun) - The quantity of items a store has available for sale at any given time.
    • Items with low ‘inventory’ can sell out fast. Add them to cart promptly or enable notifications for restocking.
    • Friend: Why is it sold out? User: They must’ve run out of inventory. Let’s see if they’ll restock.
  63. She wanted to buy two, but the stock levels only allowed one per order.
    • Stock levels (noun phrase) - An indication of how many units of a particular item remain available.
    • Stock levels’ can be crucial for limited-edition items. Purchasing quickly avoids missing out on items with low quantities.
    • User: Any update on stock levels? Staff: Only a few left, so order soon.
  64. He received an email confirming the shipping date was set for tomorrow.
    • Shipping date (noun phrase) - The day on which the seller dispatches the package, not necessarily the same as delivery date.
    • Your ‘shipping date’ might differ from the estimated arrival. Use tracking after it ships for real-time updates.
    • Friend: When do they send your package? User: The shipping date is next Monday, so I’ll get it later in the week.
  65. She noticed her order processing took two days before it shipped.
    • Order processing (noun phrase) - The period from when an order is placed to when it’s prepared for shipment.
    • Order processing’ time varies by store. Some do same-day dispatch, others need more time, especially during holidays.
    • User: Why is my order still not shipped? Support: It’s in order processing; we’ll ship it soon.
  66. He received an order confirmation email right after paying.
    • Order confirmation (noun phrase) - A notification or message affirming your purchase was successful and noting the order details.
    • Keep your ‘order confirmation’ for reference. It usually has the order ID, estimated arrival, and summary of items.
    • Friend: Did the purchase go through? User: Yes, I got the order confirmation in my inbox.
  67. She checked her spam folder for the confirmation email.
    • Confirmation email (noun phrase) - An email automatically sent to verify and outline the details of your order or account registration.
    • Add the store’s email address to your trusted contacts to ensure you receive the ‘confirmation email.’ Keep it for reference.
    • User: I never got a confirmation email. Friend: Try rechecking or contact customer support to resend it.
  68. Her items were in fulfillment for two days before dispatch.
    • Fulfillment (noun) - The process in which the retailer packs and prepares an order for shipping after it’s placed.
    • During ‘fulfillment,’ changes or cancellations might still be possible. Check store policies to see if you can modify the order.
    • User: Why isn’t my item shipped yet? Support: We’re still in the fulfillment stage, but it should be out soon.
  69. He preferred courier delivery for faster service and secure handling.
    • Courier delivery (noun phrase) - When a specialized shipping company personally brings your package to your door.
    • Courier delivery’ often includes tracking and sometimes signatures upon receipt. Review shipping fees if it’s an upgrade.
    • User: Is it coming via postal service or courier? Staff: We use courier delivery for electronics.
  70. She chose ‘signature required’ for her expensive jewelry order.
    • Signature required (adjective phrase) - A shipping option where the recipient must sign upon delivery for security reasons.
    • Use ‘signature required’ to protect high-value items. Ensure someone is available or arrange an alternate address if needed.
    • User: What if I’m not home? Friend: Then the courier may leave a note to reschedule, since a signature is required.
  71. He missed the first delivery attempt because he was at work.
    • Delivery attempt (noun phrase) - An occasion when a courier tries to drop off the package but may fail if nobody is available.
    • If you miss a ‘delivery attempt,’ follow instructions on the courier’s note to reschedule or pick up from their location.
    • User: They said there was a delivery attempt. Friend: Check the note; it might say when they’ll come again.
  72. She noted the return window was just 15 days, so she acted fast to send it back.
    • Return window (noun phrase) - The allowed timeframe for returning items, often ranging from 14 to 30 days after delivery.
    • Respect the ‘return window’ to avoid denial of refunds or exchanges. Mark it on your calendar if you’re unsure about an item.
    • User: Is it too late to return? Friend: Check if you’re still within the return window on their site.
  73. He felt safe trying the new supplement because of its money-back guarantee.
    • Money-back guarantee (noun phrase) - A promise that the seller will refund the full amount if the customer is dissatisfied.
    • A ‘money-back guarantee’ can reduce purchase risk. Verify time limits and what conditions apply (like item condition).
    • User: What if it doesn’t work for me? Staff: We have a 30-day money-back guarantee, no questions asked.
  74. She found the store’s website very user-friendly, with clear buttons and instructions.
    • User-friendly (adjective) - Easy to understand or operate, often describing a website’s design or interface.
    • Seek ‘user-friendly’ sites to reduce frustration. Clear navigation and quick checkouts enhance the shopping experience.
    • Friend: Is that site complicated? User: No, it’s really user-friendly—shopping was a breeze.
  75. He typed ‘wireless earbuds’ into the search bar for quick results.
    • Search bar (noun phrase) - A field where users type keywords to find products or information on a website.
    • Use the ‘search bar’ with relevant keywords or filters to locate items quickly, especially in large online marketplaces.
    • User: I can’t find the item. Friend: Try keywords in the search bar, or check the category menu.
  76. She used the compare function to decide between two similar laptops.
    • Compare (verb) - To examine two or more products to determine their differences in price, features, or ratings.
    • Compare’ similar items to see differences in specs, price, or user ratings. This helps pick the best value.
    • Friend: Which phone is better? User: Let’s compare them side by side using the site’s compare tool.
  77. He clicked ‘Add to compare’ on both shoes to see which had better reviews.
    • Add to compare (phrase) - A feature letting you list multiple products to view their details side by side.
    • Use ‘Add to compare’ if you can’t decide between items. Focus on key specs (size, features) or user ratings.
    • User: I’m torn between these two models. Friend: Use ‘Add to compare’ to see them side by side.
  78. She read the product page carefully before deciding to buy.
    • Product page (noun phrase) - A dedicated webpage for a specific item with photos, descriptions, pricing, and reviews.
    • Check the ‘product page’ thoroughly. Look at multiple photos, read specs, and confirm if it meets your needs.
    • User: Where can I see more details? Friend: Click the product page link to see specs and reviews.
  79. She went on a shopping spree during the holiday sale and filled her cart with gadgets.
    • Shopping spree (noun phrase) - A period of time where a person buys many items at once, often enthusiastically or impulsively.
    • A ‘shopping spree’ can be fun, but set a budget to avoid overspending and post-purchase regrets.
    • Friend: Why so many boxes? User: I had a little shopping spree online!
  80. She rushed to buy the dress because it was a time-limited offer ending at midnight.
    • Time-limited offer (noun phrase) - A deal or discount available only for a short, set period.
    • Act quickly for a ‘time-limited offer.’ However, compare prices or check if it’s truly a good deal before purchasing.
    • Friend: Should I wait? User: It’s a time-limited offer, so it’ll expire soon.
  81. He got a bulk discount on office supplies by ordering ten packs at once.
    • Bulk discount (noun phrase) - A reduced price per unit when buying multiple items of the same product.
    • Use ‘bulk discounts’ for frequently used items. Ensure you actually need the quantity to avoid waste.
    • Friend: Why buy so many? User: A bulk discount saves money for large quantities.
  82. She browsed the online marketplace to compare different sellers’ prices.
    • Marketplace (noun) - A platform hosting multiple third-party sellers offering products under one site or brand umbrella.
    • Marketplaces’ can offer variety and competitive pricing. Check each seller’s ratings, policies, and shipping terms.
    • Friend: Where’d you find this? User: On a big marketplace; it has many independent shops.
  83. He chose a highly rated merchant for quicker shipping and fewer complaints.
    • Merchant (noun) - A seller or vendor operating within an online marketplace or independently.
    • Review each ‘merchant’s’ feedback or store policies to ensure reliability before buying from them.
    • User: Is this a reputable merchant? Friend: Yes, they have a high rating and thousands of positive reviews.
  84. She trusted the platform’s buyer protection when purchasing a secondhand camera.
    • Platform (noun) - A website or application hosting sellers, listings, or transactions (e.g., Amazon, eBay).
    • Each ‘platform’ has distinct policies for returns, refunds, or buyer protection. Familiarize yourself before shopping.
    • Friend: Is that a safe platform? User: They have strong dispute resolution if something goes wrong.
  85. He recognized the payment gateway logo, so he knew the site was safe.
    • Payment gateway (noun phrase) - A secure system facilitating online transactions between buyers and sellers.
    • Use a reputable ‘payment gateway’ for safer checkouts. Check the site’s SSL encryption to prevent data theft.
    • Friend: How do they secure my card info? User: They use a trusted payment gateway for encryption.
  86. She felt confident making a secure transaction thanks to the site’s robust security protocols.
    • Secure transaction (noun phrase) - A purchase process protected by encryption or other safety measures to keep financial data confidential.
    • Look for ‘secure transaction’ indicators like ‘https’ or a lock icon. Don’t submit payment details on suspicious sites.
    • User: Is it safe to pay here? Friend: Yes, it’s a secure transaction with top-level encryption.
  87. He noticed a small transaction fee for using an international card.
    • Transaction fee (noun phrase) - A charge imposed by payment services or platforms for processing a purchase or money transfer.
    • Check for ‘transaction fees’ especially with international orders or certain payment methods. Factor them into total costs.
    • User: Why is there an extra $2 charge? Friend: That’s a transaction fee from the payment provider.
  88. She appreciated the store’s fraud detection, which alerted her to a strange purchase attempt.
    • Fraud detection (noun phrase) - A system that monitors transactions for suspicious activity or unauthorized usage.
    • Fraud detection’ helps keep your account safe. If flagged, contact support quickly to clarify or confirm legitimate orders.
    • Support: We blocked your order for fraud detection. User: Let me verify my details so we can proceed.
  89. He always clicks logout on public computers to protect his account.
    • Logout (verb/noun) - To securely end your session on a site, preventing unauthorized access to your account.
    • Always ‘logout’ after completing your purchase on shared or public devices to protect your account from misuse.
    • User: Should I stay logged in? Friend: Better to logout if you’re on a shared device.
  90. She subscribed to the store’s newsletter to get first notice of sales.
    • Newsletter (noun) - A regular email update often containing promotions, new products, or company announcements.
    • Sign up for a ‘newsletter’ to receive exclusive coupons or early sale alerts. You can always unsubscribe later.
    • Site: Join our newsletter for updates? User: Yes, I like to get special deals via email.
  91. He decided to opt in to get SMS alerts about his order status.
    • Opt in (phrasal verb) - To actively agree to receive emails, notifications, or marketing messages from a site.
    • Opt in’ if you find the communications valuable. If it becomes spammy, you can usually opt out.
    • Site: Would you like promotional alerts? User: I’ll opt in for occasional discounts.
  92. She opted out of the daily deal emails because her inbox got overloaded.
    • Opt out (phrasal verb) - To decline or withdraw from receiving promotional emails or marketing from a website.
    • Use ‘opt out’ if you no longer want certain notifications. It’s your right to unsubscribe from marketing messages.
    • Friend: Too many emails? User: I’ll just opt out of their marketing list.
  93. He visited account settings to update his phone number for delivery alerts.
    • Account settings (noun phrase) - The section where you can edit personal details, addresses, and preferences in your online account.
    • Check ‘account settings’ to manage your profile. Keep contact info and shipping addresses current for smoother transactions.
    • Friend: Where do I change my email? User: In account settings, under ‘personal info.’
  94. She updated her user profile with a new billing address after moving.
    • User profile (noun phrase) - A personal page showing one’s name, preferences, order history, and saved addresses.
    • Maintain an accurate ‘user profile’ to expedite future purchases and reduce checkout time.
    • Friend: How do I see my orders? User: Log in and check your user profile under ‘Order History.’
  95. She wrote ‘12B Pineview Apartments’ in the address line for clarity.
    • Address line (noun phrase) - A field in forms used to specify street names, house numbers, or building info for shipping.
    • Populate the ‘address line’ with clear details. Some forms allow multiple lines if you have complex addresses.
    • Site: Please fill in each address line accurately. User: I used the second line for my suite number.
  96. He had to double-check the zip code to ensure accurate shipping.
    • Zip code (noun phrase) - A numeric or alphanumeric code identifying a geographic region for mail delivery, also known as postcode.
    • Check your ‘zip code’ carefully. A wrong code can cause misrouting or delayed deliveries.
    • Friend: Did you confirm your zip code? User: Oops, I’ll update it to avoid delays.
    • Postal code - Outside the US, ‘postal code’ is standard. Always confirm the correct format for your country.
  97. She changed the country selection from France to the US to view correct shipping options.
    • Country selection (noun phrase) - A dropdown or field where the user specifies which country the order will be shipped to.
    • Selecting the correct ‘country’ is vital for accurate shipping costs and taxes. Some items can’t be shipped internationally.
    • Friend: Why isn’t the shipping cost showing? User: I forgot to update my country selection first.
  98. He took a screenshot of the confirmation page for his records.
    • Confirmation page (noun phrase) - A webpage displayed after completing checkout, summarizing your order and transaction details.
    • Save or screenshot the ‘confirmation page’ in case the confirmation email delays or goes to spam.
    • Friend: Did the purchase go through? User: Yes, the confirmation page popped up with my order number.
  99. She chose a site offering immediate dispatch for same-day shipping.
    • Immediate dispatch (noun phrase) - A shipping process where the order is packaged and sent out very quickly after purchase.
    • Immediate dispatch’ is ideal if you’re in a hurry. Check cutoff times to ensure same-day or next-day shipment.
    • Friend: Will my package leave today? User: Yes, they have immediate dispatch if you order before noon.
  100. He used auto-fill to quickly enter his address and card details.
    • Auto-fill (noun/verb) - A browser feature or site function that automatically populates forms with saved personal or payment info.
    • Use ‘auto-fill’ for speed, but confirm details are correct, especially if you’ve recently moved or changed cards.
    • Friend: Filling forms takes forever! User: Enable auto-fill and check for accuracy before submitting.
  101. She selected installment payment to make the furniture’s cost more manageable.
    • Installment payment (noun phrase) - Paying for a purchase in multiple smaller scheduled sums rather than a single charge.
    • Use ‘installment payments’ for pricey items. Check interest rates or fees that might apply to the plan.
    • User: Large upfront cost? Support: With our installment payment plan, you can break it into monthly chunks.
  102. He grabbed the smartphone under a hot deal that saved him $100.
    • Hot deal (noun phrase (slang)) - A product offered at a substantially reduced or promotional price, often for a limited time.
    • Hot deals’ can be impulsive triggers. Verify if it’s truly discounted or if competitor sites offer a better price.
    • Friend: Any hot deals today? User: Yes, that new tablet is 40% off right now!
  103. She noticed the store labeling the new coffee maker as a ‘popular item’ due to high demand.
    • Popular item (noun phrase) - A product frequently purchased or highly sought after by customers.
    • Popular items’ often go out of stock quickly or have fewer discounts. Decide promptly or watch for restock if you miss out.
    • Friend: Should I wait to buy it? User: It’s a popular item, so it might sell out fast.
  104. He loved the one-click checkout for its speed, avoiding the standard multi-step process.
    • One-click checkout (noun phrase) - A feature enabling purchases with a single click by using stored billing, shipping, and payment info.
    • One-click checkout’ is convenient but risky if unauthorized users access your device. Keep devices password-protected.
    • Friend: That was so fast! User: One-click checkout auto-fills everything if you’re logged in.
  105. She moved her credit cards to an e-wallet for faster shopping on multiple sites.
    • E-wallet (noun) - A digital platform storing payment methods, allowing quick checkout without re-entering details each time.
    • Use an ‘e-wallet’ for quick transactions. Enable security features like biometrics to avoid misuse if your phone is lost.
    • Friend: I hate typing card info repeatedly. User: An e-wallet automates that, plus it’s secure.
  106. He redeemed his reward points for a $10 discount.
    • Redeem (verb) - To use a code, voucher, or points in exchange for a discount or free item.
    • Redeem’ points or coupons before completing payment. Confirm they’re successfully applied to see the discount in your total.
    • User: Where do I put my code? Support: There’s a box at checkout to redeem your discount.
  107. She missed the sale because the sneakers sold out in an hour.
    • Sold out (adjective phrase) - Refers to products that have no remaining units available for purchase.
    • Sold out’ means immediate purchase is impossible. Check if there’s a waitlist or restock date coming soon.
    • User: Where did the buy button go? Staff: The item is sold out now, sorry.
  108. He clicked ‘Add to basket’ for a coat and boots before checking out.
    • Add to basket (phrase) - Similar to ‘Add to cart’—some sites use ‘basket’ for the virtual holding area of desired products.
    • Add to basket’ is functionally the same as a shopping cart. Ensure you review contents before finalizing the purchase.
    • Friend: Where do I store my picks? User: Just click ‘Add to basket’ on each product page.
  109. She checked out as a guest user to avoid lengthy sign-ups.
    • Guest user (noun phrase) - A shopper who makes a purchase without creating an account on the site.
    • Being a ‘guest user’ can be quicker but you lose benefits like order history or loyalty points.
    • Site: Log in or continue as guest? User: I’ll remain a guest user for now.
  110. He followed the shipment tracking to see if the package was delayed by weather.
    • Shipment tracking (noun phrase) - Monitoring the transit of your package in real time or near real time until it’s delivered.
    • Keep your ‘shipment tracking’ details handy. Some couriers offer text or email notifications for major transit updates.
    • User: Where’s my package now? Friend: Check your shipment tracking link for the latest location.
  111. She missed the noon cutoff time, so her order would ship the next day.
    • Cutoff time (noun phrase) - The latest time you can place an order to qualify for same-day shipping or specific deadlines.
    • Check ‘cutoff times’ for express or same-day shipping. If you need urgent delivery, order before that specified hour.
    • User: Why isn’t it dispatched yet? Friend: You missed the cutoff time, so it goes out tomorrow.
  112. He called the hotline to fix a payment error before the order processed.
    • Hotline (noun) - A customer service phone number to provide immediate support or handle issues quickly.
    • Use the store’s ‘hotline’ for real-time assistance. Prepare your order ID and account details for faster help.
    • User: My card got charged twice. Staff: Please dial our hotline for urgent resolution.
  113. She appreciated the 24/7 support for urgent late-night queries.
    • 24/7 support (noun phrase) - A service model where customer service or technical assistance is available around the clock.
    • 24/7 support’ can be phone, chat, or email-based. Use it for issues that can’t wait until business hours.
    • User: My package arrived damaged at midnight. Staff: No worries, our 24/7 support is here to assist.
  114. He always compares sites—a good money-saving tip that secures better deals.
    • Money-saving tip (noun phrase) - A piece of advice on how to reduce costs or spend less while shopping online.
    • Use ‘money-saving tips’ like checking competitor sites, using loyalty programs, or waiting for holiday sales.
    • Friend: Need a money-saving tip? User: Yes, do you have any coupon websites you recommend?
  115. She trusted the secure checkout symbol before entering her card details.
    • Secure checkout (noun phrase) - A protected payment process ensuring personal and financial data are encrypted and safe.
    • Look for ‘secure checkout’ icons or SSL certificates. If you see warnings or no encryption, use caution.
    • Friend: Is it safe to pay? User: Yes, the site uses a secure checkout with SSL encryption.
  116. He received a partial refund for the damaged items but kept the rest.
    • Partial refund (noun phrase) - A portion of the payment returned to the buyer, often if only some items are faulty or canceled.
    • Partial refunds’ occur when only part of an order is wrong or some shipping fees remain. Document issues with photos if needed.
    • User: I don’t want to return everything. Support: We can issue a partial refund for just the broken piece.
  117. She received a split shipment; the books came first, and the electronics arrived later.
    • Split shipment (noun phrase) - An order split into multiple deliveries, typically if some items ship from different warehouses or have varying availability.
    • Expect separate tracking numbers and different arrival times for a ‘split shipment.’ Stay organized to track all packages.
    • User: Why did my items arrive in two boxes? Friend: It’s a split shipment from separate distribution centers.
  118. He placed a bulk order for party supplies to get a better rate.
    • Bulk order (noun phrase) - A large quantity of items purchased simultaneously, often for businesses or group events.
    • Bulk orders’ often qualify for volume discounts. Check shipping costs, as large orders may incur higher freight fees.
    • Friend: Why so many cups? User: It’s a bulk order for the office event—cheaper in bulk.
  119. She recorded an unboxing video for her new gadget to post on social media.
    • Unboxing (noun/verb (colloquial)) - The act of opening a newly delivered package and reviewing the contents, sometimes shared online.
    • Unboxing’ videos help potential buyers see packaging and item quality. Keep the camera focused and the environment well-lit.
    • Friend: Let’s see the unboxing! User: Sure, I’ll do it on camera so others can watch.
  120. He eagerly awaited the restock date to purchase the limited edition sneakers.
    • Restock date (noun phrase) - The scheduled or predicted time when an out-of-stock product will become available again.
    • Sign up for email or text alerts if there’s a known ‘restock date.’ Be ready to buy quickly when it returns.
    • Friend: It’s sold out? User: The site says the restock date is next Tuesday—let’s try again then!
  121. The console was in high demand, making it tough to find in stock anywhere.
    • High demand (adjective phrase) - Describes items with strong consumer interest, often selling out rapidly.
    • High demand’ items can vanish fast or have limited discounts. Decide promptly or request alerts for restocking.
    • Friend: Should I order now or wait for a sale? User: It’s in high demand, so it might sell out if you wait.
  122. She got an email reminding her of her abandoned cart with a special discount.
    • Abandoned cart (noun phrase) - When a user adds items to the cart but leaves the site without completing the purchase.
    • Check for ‘abandoned cart’ email offers. Some stores send incentives to complete purchase, so it can be beneficial to wait.
    • Site: Looks like you have an abandoned cart. User: Right, I got distracted—maybe I’ll check out now!
  123. He always checks the coupons & deals section for extra savings.
    • Coupons & deals section (noun phrase) - A dedicated webpage or menu listing current promotional codes, discounts, and special offers.
    • Visit ‘coupons & deals’ to see if you can stack multiple offers or discover limited-time sales on your wishlist items.
    • Friend: Where do you find discount codes? User: Look in the coupons & deals section on the homepage.
  124. The price rose after VAT was applied, reflecting regional tax rates.
    • VAT (Value-Added Tax) (abbreviation/noun phrase) - A consumption tax on goods/services, common in many countries, added at purchase or included in the listed price.
    • If shopping internationally, check if ‘VAT’ is included or added later. This can significantly affect final cost.
    • User: Why more expensive now? Friend: This site adds VAT at checkout, so that’s the difference.
  125. Her order confirmation ended up in the spam folder by accident.
    • Spam folder (noun phrase) - An email folder where suspected unsolicited or junk messages are automatically directed.
    • Always check your ‘spam folder’ for missing emails from online stores. Mark them as safe if they’re legitimate.
    • User: I didn’t get a confirmation. Friend: Check your spam folder—it may have landed there.
  126. She covered half with a gift card and half with her credit card as a split payment.
    • Split payment (noun phrase) - Using multiple payment methods or dividing the total cost across more than one card/account.
    • Split payments’ are useful if you have partial balances or want to share costs with someone else.
    • User: I only have $20 on my gift card. Support: That’s fine, you can do a split payment.
  127. He joined the store’s frequent buyer program to earn points on every purchase.
    • Frequent buyer program (noun phrase) - A loyalty system rewarding repeat customers with points, discounts, or perks.
    • Frequent buyer programs’ might offer exclusive deals or early access. Check how points accumulate and expire.
    • Friend: Any loyalty rewards? User: They have a frequent buyer program that gives me cash-back credits.
  128. She exchanged her loyalty points for a $10 coupon on her next order.
    • Loyalty points (noun phrase) - Credits earned from purchases that can be redeemed for discounts, freebies, or special rewards.
    • Loyalty points’ accumulate with each purchase. Keep track, as some programs expire points after a certain period.
    • User: How many loyalty points do I have? Staff: You currently have 500, which equals a $5 discount.
  129. She upgraded to a higher tier in the store’s reward program and got free shipping benefits.
    • Reward program (noun phrase) - A system where customers collect perks or points for repeated transactions, encouraging brand loyalty.
    • Reward programs’ can differ by store. Evaluate if the perks justify consistent purchases from the same retailer.
    • Friend: Is it worth it? User: Yes, the reward program eventually gives me free items!
  130. He shared his referral code, so his friend got $10 off and he earned store credit.
    • Referral code (noun phrase) - A unique link or code letting existing customers invite new ones, often yielding discounts for both.
    • Use ‘referral codes’ to share brand benefits. Both parties often gain a discount or credit, fostering loyalty.
    • User: I want to invite others. Staff: Here’s your referral code—friends will get discounts and you’ll earn rewards!
  131. Their excellent return policy increased her customer loyalty.
    • Customer loyalty (noun phrase) - A customer's ongoing preference for and repeated purchases from a particular brand or store.
    • Customer loyalty’ is built over time. Stores may reward consistent buyers with better deals or exclusive previews.
    • Friend: Why do you always buy from them? User: My customer loyalty is strong— they treat me well!
  132. He paid extra for signature confirmation to ensure the package wouldn’t be left unattended.
    • Signature confirmation (noun phrase) - An enhanced shipping feature requiring a recipient’s signature upon delivery for proof of receipt.
    • Signature confirmation’ reduces theft risk. Make sure you or someone can sign to avoid multiple delivery attempts.
    • User: Will they leave it at my door if I’m out? Friend: No, with signature confirmation, they need someone present.
  133. She got a notification that her new camera was shipped yesterday.
    • Shipped (adjective (past participle)) - Indicates that the seller has handed off your package to the courier and it's en route.
    • Once an item is ‘shipped,’ monitor tracking for updates. Potential delays might still occur en route.
    • Friend: Is your order on the way? User: Yes, it’s shipped and I have the tracking link.
  134. His notification stated the package was delivered at his front door.
    • Delivered (adjective (past participle)) - Indicates that the package reached its final destination and was presumably received by the customer.
    • If your order is marked ‘delivered’ but missing, contact the courier or seller. Sometimes packages get left with neighbors.
    • User: It says delivered, but I don’t see it. Friend: Check around or ask neighbors—sometimes couriers leave it nearby.
  135. She set up auto-ship for pet food so she never ran out.
    • Auto-ship (noun/verb phrase) - A subscription model where items are automatically delivered at set intervals without reordering each time.
    • Auto-ship’ works well for regular consumables. Check you can skip or cancel shipments easily if needed.
    • Friend: Tired of reordering? User: Yes, I put it on auto-ship, so it arrives monthly.
  136. She saw an instant discount after adding the store’s promotional code.
    • Instant discount (noun phrase) - A price reduction applied immediately upon entering a code or meeting a condition, visible in the checkout total.
    • Instant discounts’ show up right away on the payment page. Confirm it’s actually applied before finalizing payment.
    • Friend: Why is my total lower now? User: That’s the instant discount you unlocked with your code.
  137. He chose a store with free returns to feel safer about ordering clothes online.
    • Free returns (noun phrase) - A policy where customers can send back items at no cost, either by provided label or store coverage.
    • Free returns’ reduce the risk of ordering wrong sizes or styles. Check any time limits or conditions (unworn, tags on).
    • User: What if they don’t fit? Friend: They offer free returns, so no worries.
  138. He noticed some merchants raise item prices slightly to offset merchant fees.
    • Merchant fees (noun phrase) - Charges deducted by a platform or payment service from the seller’s earnings (usually not visible to the buyer).
    • Merchant fees’ typically don’t directly impact you. However, they can subtly affect overall pricing structures.
    • Friend: Why is it cheaper on the brand site? User: Probably fewer merchant fees. They pass savings on directly.
  139. She checked her transaction history to confirm whether she’d been charged twice.
    • Transaction history (noun phrase) - A record of all purchases and payments made under a user’s account.
    • Transaction history’ helps track spending or detect unauthorized charges. Monitor it regularly for financial security.
    • Support: Could you verify the order date? User: Sure, let me look at my transaction history.
  140. He worried about sharing too much personal data online, so he used reputable sites.
    • Personal data (noun phrase) - Information that can identify an individual, such as name, address, or payment details.
    • Share only essential ‘personal data’ on secure pages. Check privacy policies to ensure responsible data handling.
    • Friend: Is it safe to fill all these fields? User: The site only asks for necessary personal data to ship your order.
  141. She completed her review submission to praise the product’s durability.
    • Review submission (noun phrase) - The process of writing and posting feedback about a product or service on the store’s website.
    • Review submissions’ can guide future buyers. Mention what you liked or disliked to add useful context.
    • Site: Write a review submission to share your thoughts. User: Sure, I’ll include photos too.
  142. He browsed the electronics product category for the latest gadgets.
    • Product category (noun phrase) - A grouping of similar items (e.g., electronics, clothing) on an e-commerce site, aiding navigation.
    • ‘Product categories’ help you find items quickly. Check subcategories for narrower searches (brand, style).
    • User: Where are the shoes? Friend: Look under the ‘Fashion’ product category, then select ‘Footwear.’
  143. She praised the store’s fast shipping and easy navigation, calling it a great shopping experience.
    • Shopping experience (noun phrase) - The overall customer journey from browsing to receiving items, including website usability and service quality.
    • Aim for a positive ‘shopping experience’: user-friendly interface, clear details, reliable shipping, and supportive customer service.
    • Friend: How’s that site? User: A smooth shopping experience—no glitches and quick checkout.
  144. He would always compare prices across three websites before buying electronics.
    • Compare prices (phrasal verb) - The act of checking multiple sellers or sites for the same product to find the best cost.
    • Compare prices’ to get the best deals. Factor in shipping, taxes, and brand reputation, not just the sticker price.
    • Friend: This item’s cheaper elsewhere. User: Good point, let me compare prices quickly.
  145. She loved how the browser extension tried to auto-apply any available coupons at checkout.
    • Auto-apply (verb phrase) - When a site automatically searches for and applies coupons or discounts to your order.
    • Auto-apply’ features can save time, but always confirm the final discount actually shows in your total.
    • Friend: Did you see a discount box? User: It auto-applies the best coupon for me!
  146. He stored frequently bought items in his favorites list to reorder quickly.
    • Favorites list (noun phrase) - A user-created collection of preferred or bookmarked items, similar to a wishlist but often curated for quick re-purchase.
    • A ‘favorites list’ is handy for repeated or routine purchases. Some sites allow multiple lists for different categories.
    • User: How do I reorder fast? Friend: Keep them in a favorites list so you can add them in one click.
  147. She checked the laptop’s detailed specs to ensure it had enough RAM.
    • Detailed specs (noun phrase) - Comprehensive information on an item’s technical or material attributes.
    • Review ‘detailed specs’ to confirm compatibility (e.g., CPU speed, memory) for electronics or specific materials for apparel.
    • User: Does this phone support wireless charging? Friend: Check the detailed specs under features.
  148. He noticed shipping might be delayed if the product was in an overseas warehouse.
    • Warehouse (noun) - A storage facility where items are held before shipment to customers.
    • Warehouse’ location can affect shipping time or cost. Some sites let you see which warehouse items ship from for faster arrival.
    • Friend: Why two shipping fees? User: My orders come from different warehouses in separate countries.
  149. She appreciated the eco-friendly packaging her order arrived in.
    • Packaging (noun) - The materials used to wrap or protect items during shipping.
    • Look for minimal or eco-friendly ‘packaging.’ If items arrive damaged, document it for potential refunds or claims.
    • Friend: Was anything damaged? User: No, they used sturdy packaging and bubble wrap.

Lesson Summary

From ‘Add to cart,’ ‘Checkout,’ and ‘Discount code’ to deeper concepts like ‘Return policy,’ ‘Tracking number,’ and ‘Split shipment,’ these terms cover the full lifecycle of a digital purchase. Learn about different payment methods (credit card, PayPal, digital wallet), find the best deals via coupons or flash sales, and understand shipping options (express, standard, or free). We also cover how to handle returns, manage personal data securely, and use advanced features like ‘wishlist’ or ‘compare prices.’ With these words at your disposal, you can navigate online stores confidently—ensuring smarter purchases, clearer communication, and a smoother shopping experience overall.

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